Add your subscription
Open VoxGate Connect and add the HTTPS subscription link issued by your provider. The app verifies the source before importing its servers.
VOXGATE CONNECT SUPPORT
Let’s get you connected.
Find quick answers about the app or write to our support team. We’ll help you identify the next step.
Email support01Subscription setup
02Connection help
03Direct email support
GET STARTED
Three steps to a connection
Choose a server
Review the available servers and their latency, then select the one you want to use.
Connect
Select Connect and approve the system VPN configuration when prompted. The app shows your current connection status.
COMMON QUESTIONS
Answers when you need them
Why can’t I add my subscription link?
VoxGate Connect accepts compatible, provider-verified HTTPS subscriptions. Check that the link is complete and still active. If verification fails, contact the provider that issued the link.
Why is VPN permission requested?
Your device requires approval before an app can create a system VPN configuration. This permission is needed to connect. You can manage VPN configurations in your device settings.
What should I try if the connection fails?
Check your internet connection and subscription status, refresh the server list, and try another server. If the problem remains, email us the exact error and your app and operating system versions.
Will refreshing my subscription disconnect me?
A subscription refresh updates the server list without stopping the current VPN session. A server that disappears from the new list can remain connected until you switch or disconnect.
Who handles plans and payments?
VoxGate Connect is the client app and does not sell subscriptions in the app. For plan or payment questions, use the provider support link shown with your subscription.
CONTACT
Still need help?
Tell us your app version, device model, operating system version, and the exact error. Do not email full subscription links, passwords, or private keys.